Terms of Use and Policies

Terms of use of the “koalita” website
 The terms and policies use he/him pronouns but is applicable to all genders.
The “Koalita” website (hereinafter “the website”) is a representative sales site for the brand “Koalita”, you are invited to take part in it whilst agreeing to the terms and conditions detailed below.
In addition, the terms of use of this site and all its content  including services, media, and downloadable files) may change from time to time or according to specific content. The management of this site reserves the right to update the terms of use presented below, without notice or special mentions in the various channels of the site.

Intellectual property
The site, as well as all the information therein including the site design, site code, media files including graphics, videos, images, texts, files offered for download, and any other material displayed on the site fully belong to the above site and constitute as the exclusive intellectual property of the "Koalita" site, one may not make any use of them without prior written permission from the "Koalita" website. In addition, you may not distribute, copy, reproduce, publish, imitate or process pieces of code, graphics, videos, trademarks, or any other media and content without receiving prior written permission.

Website content
We strive to provide you with the information displayed on the site without interruption, but there may be, due to technical considerations, third-party malfunctions, or others, interruptions in the availability of the site. Therefore, we can not guarantee that the site will be available to you at any time and no monetary or other compensation will be given due to the termination of the service/download of the site.
External links to the site do not constitute a guarantee because these are safe, high-quality, or reliable sites and visits are made at your sole discretion and with the sole responsibility of the website user.
The content offered on the site is the exclusive property of "Koalita" and may not be used for the purposes stated in these terms (see section 3), except in cases where it is stated otherwise or in cases where it is stated that the copyright belongs to an external body. In these cases, check the terms of use of the attached link and follow the instructions on the external website to which the content belongs.

User and visitor management of the site
The site management reserves the right to block any user, whether by blocking the IP address of his computer, the MACID address of his computer or even depending on the country of origin without having to provide an excuse that is acceptable to the surfer.
The site staff/management will do everything in its power to protect the details of the users/subscribers registered on the site. In cases where it is possible for a third party to gain access to information, it is hereby agreed that users and members of the site will not have any claim, argument, or demand towards the "Koalita" site staff.

Age restriction
Purchasing on the site is allowed from the age of 18.

Product Delivery Policy
 You can choose between the alternatives: Delivery by courier to your home within 7 business days (no extra cost) Self-collection from 51 Matalon St., Tel Aviv (by prior arrangement by calling 052-8799047)
Terms for canceling a transaction
 Cancellation of a transaction before the delivery of the product - a full refund will be given.
Return of unused product - You can return a product in a new condition that has not been used within 14 days of delivery.
If the return is made independently to our address in Tel Aviv, a full refund will be given.
If the product is returned by a courier on our behalf – the courier cost of 35 NIS will be redacted from the full refund.
 Returning a product purchased together with another (bundle) at a discounted price - the two products must be returned together, or receive a relative refund, without the promotional price.
 Warranty and business services
 One-year warranty: on seams, zippers, filling.
Warranty for the MoonLove pillow filling: You can get an additional filling at the cost of delivery only - 35 NIS (or with self-collection from Tel Aviv at no cost).
If a defect is found in the product when it is received, we will replace it with a new one. You can contact customer service by email at Service.fairy@koalita.co.il.
Privacy policy
This site may use cookies (especially for registered and subscribed users) and internal statistics interfaces in order to maintain anonymous statistical documentation of users or analysis of user traffic, browsing habits, analysis of clicks, and time spent on the site. At all times, and other than users connected to the site, the information stored is completely anonymous and does not contain the users name or any other identifying information.
When you use the website and in the event that any dispute arises, you agree that the above is under the exclusive jurisdiction of Israeli law using only the Israeli court system in the Tel Aviv district.
אייקון לב