This policy is intended to transparently explain which personal data is collected on the website koalita.co.il, for what purposes, to whom it may be disclosed, how long it is retained, and which rights are granted to users under the Protection of Privacy Law, 5741–1981, as amended by Amendment 13 (hereinafter: “the Law”). Who We Are and How to Contact Us Database Owner: Koalita I.D. 303818710 Address: 51 Metallon St., Tel Aviv Privacy Inquiries Email: [email protected] Phone: Provided as needed following an email inquiry Information We Collect Contact details from forms: Full name, phone number, email address, message content. Website usage data (cookies and similar technologies): Including Meta Pixel, Google Analytics, and Microsoft Clarity: pages visited, time spent, clicks, scroll actions, device/browser identifiers, conversion events, traffic sources. We do not request sensitive information as defined by the Law. Policy Updates This Privacy Policy may be updated from time to time to reflect changes in the law, the services we offer, or the technologies we use. The date of the latest update appears at the top of this page. Continued use of the website after publication of policy changes constitutes consent to the updated policy. You may manage or block cookies via your browser settings. To manage advertising preferences in a Meta account, access your personal account settings on Meta platforms. Direct Marketing and Unsubscription The sending of promotional messages (by email, SMS, phone, WhatsApp, or any other communication channel) will be carried out in accordance with applicable law, including Section 30A of the Communications Law (Telecommunications and Broadcasting), 5742–1982. Each message will include a clear unsubscribe mechanism, and you may always contact us to request removal. Information Security and Security Incidents We implement reasonable security measures in accordance with the Privacy Protection Regulations (Data Security), 5777–2017, to protect the personal data in our databases. In the event of a serious security incident, we will act to: Identify and address the incident immediately. Document the incident. Notify authorities and users, as required by law and the guidelines of the Privacy Protection Authority. Cookies and Monitoring Tools The website uses cookies and similar technologies, including Meta Pixel, Google Analytics, and Microsoft Clarity, for the following purposes: Proper operation of the website. Collection of usage data and statistics. Measurement and optimization of website performance. Targeted advertising and personalization of the browsing experience. Obligation to Provide Information Providing contact details via forms is voluntary. Without providing such details, we may be unable to respond to your inquiry. Browsing the website involves the use of cookies for operational, measurement, and analytics purposes. Cookies can be managed or blocked via your browser. Disclosure of Information We will share personal information only as necessary for the purposes described above: Technical infrastructure providers: Hosting, maintenance, and website security. Advertising and analytics tools: Meta (Facebook/Instagram), Google Analytics, Microsoft Clarity. External advisors: Legal or technological, subject to appropriate confidentiality and security obligations. We will not sell or transfer information to third parties for profit. Purposes of Data Processing Responding to user inquiries and providing services. Marketing updates and direct marketing (email, SMS, phone, WhatsApp), subject to prior consent and with the option to unsubscribe at any time. Operation, security, and improvement of the website, including analysis of user behavior and optimization. Measurement, segmentation, and targeted advertising using Meta Pixel, Google Analytics, Microsoft Clarity, and similar tools.
